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FAQ Category

Rigid box

  • Q Why are custom rigid boxes expensive?

    A Crafting rigid boxes requires some serious attention to detail! Making these sturdy pieces of packaging involves expensive materials like thick chipboard and intricate paper wraps, as well as a lot of manual labor. It's no small task – but the end result is definitely worth it.

  • Q What is the minimum order quantity for rigid boxes?

    A
    Our minimum order quantity (MOQ) for rigid boxes starts from 500 units. Due to the complex production process of rigid boxes, which involves multiple materials, printing, and finishing steps, a minimum volume is required to efficiently allocate setup and tooling costs.
     
    Orders below this quantity would result in significantly higher unit costs, as fixed production expenses would be spread across fewer boxes. Starting at 500 units allows us to maintain stable quality and offer competitive pricing.
     
    If you have a specific project or special requirements, please feel free to contact us by email or phone and our team will be happy to advise you.

  • Q What is the turnaround time for custom printed rigid boxes?

    A Our current turnaround times are an estimated 10 - 20 business days depending on the packaging type, order size, and time of the year. For the most up-to-date turnaround times, we recommend contacting our product specialists so we can give you the most accurate time. Alternatively, you can check our turnaround time list for product-specific turnaround times.

  • Q How long does shipping take?

    A Due to the constant changes in shipping and the origin of your manufacturing, we cannot guarantee a general shipping time for our customers. To get a more accurate shipping time, please get in touch with our product specialists to provide you with an up-to-date estimation.

  • Q Can I order a sample of my rigid box?

    A
    Yes, and we highly advise you to, especially for custom printed rigid boxes! We carry many sample types to serve different use cases and help you guarantee the best results! Explore our sample types here sample types here.
    If you want to order just a sample first, please get in touch with our product specialist by phone or email.

  • Q Do you offer more cost effective rigid box options?

    A Yes! It's possible to create a luxurious packaging experience without breaking the bank. With our expansive selection of materials, styles and customization options, you can discover that perfect fit for your budget. Take advantage of folding cartons – it might be just what you're looking for!
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